Who we are
Our website address is: https://ambassador21.com.
We care about your data almost as much as we care about good riffs. This page explains what we collect, why we collect it, and what we do (and don’t do) with it.
Short version: we only use your info to run the store and get your merch to you. No shady business.
1. What we collect
When you place an order or contact us, we may collect:
- Your name
- Email address
- Shipping address
- Order details
- Payment info (handled securely by our payment providers – we don’t see your card details)
- Basic technical stuff like IP address or browser (for site functionality)
2. Why we collect it
We use your data to:
- Process and ship your order
- Send you order updates
- Respond to your messages
- Keep the store running smoothly
That’s it.
3. Payments
Payments are handled by third-party providers (like PayPal, etc.).
They process your payment securely. We don’t store or have access to your full card details.
4. Shipping
To deliver your order, we share your name and address with shipping carriers (e.g. postal services).
They only get what they need to deliver your package – nothing more.
5. How long we keep your data
We keep your order information for as long as needed to:
- Fulfill your order
- Handle issues
- Comply with legal/accounting obligations
After that, we don’t hang onto it longer than necessary.
6. Your rights (EU/GDPR stuff, but important)
Under the General Data Protection Regulation, you have the right to:
- Access the data we have about you
- Ask us to correct it
- Ask us to delete it
- Object to how we use it
If you want to do any of the above, just email us. No forms, no drama.
7. Cookies
We may use basic cookies to keep the site working (like remembering what’s in your cart).
We’re not here building some creepy tracking empire.
8. Who we share your data with
Only when necessary:
- Payment providers (to process payments)
- Shipping companies (to deliver your order)
- Website/platform providers (to keep the store running)
We do not sell your data. Ever.
9. Keeping your data safe
We use standard security measures through our store platform and providers.
Is anything on the internet 100% unhackable? No.
Do we take this seriously? Absolutely.
10. Contact
Questions, requests, or just want to double-check what we have on you?
If you ever feel like something’s off, tell us.